Contact us
Email support@quinaxis.com and include a short description of the issue. We usually respond within 2-3 business days.
Please do not include OTPs, passwords, payment details, or other sensitive information in your email.
Support
Loqsy Support
Need help with Loqsy? Contact our support team for account, product, privacy, and safety-related questions.
How we can help
- Login or OTP issues
- Profile or photo upload issues
- Matching and discovery questions
- Chat or notification issues
- Account deletion or privacy requests
- Report, block, or safety concerns
Safety concerns
If someone makes you feel unsafe, use the in-app report or block tools whenever possible. You can also contact support for help with a safety concern.
For child-safety information and reporting guidance, visit our Child Safety Standards page.
Useful links
Company
Loqsy is owned and operated by Quinaxis Innovations (OPC) Private Limited.