Legal
Please read these Terms of Service carefully before using Loqsy. By creating an account or using Loqsy, you agree to be bound by these Terms and our Privacy Policy.
Last updated: September 29, 2026You must be at least 18 years old to create an account or use Loqsy.
Loqsy is India-first and currently supports users with a valid +91 mobile number.
You must be legally able to enter into these Terms and must provide accurate, current, and complete information.
We may suspend or remove accounts if we believe a user is under 18, has provided false information, or is using Loqsy in an unsafe or unlawful way.
We use phone OTP verification to help confirm that accounts are created by real people.
The phone number you use must belong to you. Do not use fake, borrowed, automated, or unauthorized numbers.
You are responsible for keeping your device, OTPs, and account secure. Do not share OTPs with anyone.
Verification improves trust, but it does not guarantee that every user is safe, truthful, compatible, or suitable for you.
You control the photos, prompts, bio, interests, profile details, and other content you add to Loqsy.
You are responsible for your content and must have the right to upload or share it.
Do not upload false, misleading, harmful, illegal, abusive, sexually exploitative, non-consensual, impersonating, or intellectual-property-infringing content.
You retain ownership of your content. You grant Loqsy a limited license to host, display, process, resize, moderate, and use your content to operate, improve, and protect the service.
You can edit or delete many profile details in the app, subject to safety rules such as locked age or verification fields.
Loqsy helps people discover others through profile preferences, shared interests, city-level context, and trusted-circle signals.
Mutual-contact signals may improve discovery, but Loqsy does not reveal private contact names or private details unless a product flow explicitly allows it after a mutual match or with user permission.
Likes are anonymous unless both users mutually like each other.
Super likes are also anonymous unless there is a mutual match, where Loqsy may show that a super like was used.
Discovery and related social actions require completed onboarding and a valid date of birth indicating that you are at least 18 years old. Requests that do not meet these requirements are not allowed.
Loqsy does not guarantee matches, responses, compatibility, relationships, dates, or offline outcomes.
If you provide location access or location details, Loqsy may use them for city-relevant and nearby discovery.
Loqsy is designed not to show your exact coordinates to other users. City, region, or approximate distance context may be shown where relevant.
You can update certain location and visibility choices in the app, subject to availability and safety controls.
Loqsy may let you sync contacts or use contact-based signals to support trusted-circle discovery.
You should only provide contact access where you are legally allowed to do so.
Contact data may be processed for discovery, mutual signals, fraud prevention, trust, safety, and abuse prevention as explained in the Privacy Policy.
Loqsy does not sell your contact list.
Do not harass, threaten, stalk, bully, intimidate, or abuse other users.
Do not share hate speech, obscene abuse, sexually exploitative content, child sexual abuse material, non-consensual intimate images, or manipulated media meant to deceive or harm.
Do not impersonate another person, scam, spam, phish, solicit commercially, promote trafficking, or use Loqsy for illegal activity.
Do not scrape, crawl, reverse engineer, automate, overload, or misuse Loqsy systems.
Do not bypass daily limits, blocks, reports, moderation actions, verification, or security controls.
Do not use Loqsy in violation of applicable Indian law.
Loqsy provides tools to report or block users when something feels unsafe, misleading, or inappropriate.
Reports may be reviewed by Loqsy, our moderation team, and service providers who help us protect the community.
Blocking is designed to hide profiles from each other where technically possible and may affect discovery, matching, and messaging. While either participant has blocked the other, neither participant can send new messages or edit existing messages in that conversation.
Unmatching hides the conversation from both participants. Former participants can still report a past interaction through the app, including when the other account is unavailable, while the relevant interaction remains available for reporting.
Removing a past interaction from your own report list does not submit a report or delete retained safety information. It does not affect the other participant's reporting options. Safety information is retained according to the Privacy Policy.
We treat reports confidentially and do not identify the reporter to the reported user through the app. Report information may be shared with authorized reviewers, service providers assisting with safety, or authorities where legally required.
We may use reports, trusted signals, automated systems, and manual review to detect unsafe or policy-violating activity.
We may remove content, reduce visibility, restrict features, suspend accounts, or terminate accounts for safety, legal, operational, or policy reasons.
For urgent safety or legal risks, we may act immediately. Where appropriate, we may offer a review or appeal path.
Daily swipe, like, super-like, message, visibility, and discovery limits may apply.
Loqsy may change, pause, add, or remove features as the product evolves or to maintain trust and safety.
The MVP may be free. If Loqsy later offers paid features, additional payment terms may apply.
Your use of Loqsy is also governed by our Privacy Policy.
We process personal data to operate accounts, verification, discovery, matching, safety, moderation, analytics, support, and legal compliance.
You may have rights to access, correct, update, withdraw consent, or request deletion of your information, subject to applicable law and retention requirements.
All account holders may initiate account deletion in the app. If you cannot access the app, contact support so Loqsy can verify ownership and assist with the request.
See the dedicated Delete Account page for the in-app path and support fallback.
A deletion request immediately deactivates the account, removes it from discovery, and signs it out. You may recover the same account by signing in with the same phone number before the recovery deadline shown in the app, normally 30 days after the request. Signing in during that period cancels deletion.
Permanent deletion is scheduled to begin after the recovery period and may finish later while required cleanup completes. Once permanent deletion processing begins, the account cannot be recovered.
Authentication is invalidated as soon as the deletion request is accepted. The signed-out confirmation screen then provides a private deletion-status link. You are responsible for copying or saving it if you want to check progress later. Anyone with the link can view its limited deletion status, so keep it private. Loqsy does not send an SMS or email completion notice, and viewing the link does not restore the account or cancel deletion.
Reports, limited safety evidence, moderation records, security logs, legally required registration records, backup copies, and the minimal deletion-status record may remain for the defined periods and purposes explained in the Privacy Policy. Legal holds and documented preservation obligations may extend the relevant period.
Loqsy is provided on an as-available basis. We may experience outages, bugs, maintenance windows, or feature interruptions.
We may restrict or suspend access to protect users, comply with law, investigate abuse, or maintain the service.
Loqsy does not verify every statement made by users and does not guarantee user conduct, identity beyond verification flows, compatibility, or offline safety.
You are responsible for your interactions and should use caution when communicating with or meeting anyone.
To the maximum extent permitted by law, Loqsy disclaims warranties of uninterrupted service, accuracy, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Loqsy will not be liable for indirect, incidental, special, consequential, exemplary, or punitive damages.
Nothing in these Terms limits liability that cannot be limited under applicable law.
Loqsy may respond to valid legal requests from courts, law enforcement, regulators, or government authorities.
We may preserve, disclose, or process information where required by law or where necessary to protect users, rights, safety, or the service.
For questions about these Terms, contact us at support@quinaxis.com.
Loqsy is owned and operated by Quinaxis.
Grievance email: support@quinaxis.com.
Registered address: India.
For grievance and support requests, contact support@quinaxis.com.
These Terms are governed by the laws of India.
Subject to applicable law, courts in India will have jurisdiction over disputes relating to these Terms or Loqsy.
We may update these Terms as Loqsy evolves or as legal, safety, or operational requirements change.
Material changes will be communicated in the app or through another reasonable notice. Continued use after changes means you accept the updated Terms.